Testimonials
Very friendly and helpful and everything on time
I came in early due to the weather and was greeted with a smile and my service was performed early, and quickly.
Friendly and always help full staff!
I'm always taken very good care of by the service staff and my salesperson John
Easy and smooth process.
It was fantastic; everyone was very friendly, had smiles on their faces, very courteous, kept me informed and other employees from Sales, Finance came by and said hello to me as well.
Drew was very thorough and knowledgeable, he answered all our questions and demonstrated the vehicles features making us very comfortable driving off with our new Sorento. They made the whole process enjoyable! Will definitely recommend to others!
The service department was the main reason that I purchased another Kia. However, the buying experience was also very personable, professional and efficient. Would highly recommend both departments.
Amazing customer service
Super friendly
Scott made sure that my service on my car went quickly so I could pick up my granddaughter on time.
Today my Patriots fan found a great car from this place. Thanks to Shawn for a relaxed car buying experience. No pressure and no hassle. I recommend Shawn for your next car purchase!
The service department personal are very friendly and helpful
Great service on our Kia.
Best customer service ever. It only took half the time that I thought it would take. Every employee was wonderful, it did not feel like it was just another sale. If you want fine attention to every detail and going the extra mile, this dealership has it all.
Friendly people everywhere! Never do I enter or leave through any door of that building without the door being opened with a greeting or a pleasant good-bye! My salesman, Jeff, actually came out to the service area to say hello because he noted I was coming in for service! That is above and beyond! Additionally, the sales team who worked with me six months ago all still seem to recognize me and treat me like a friend. Van Syckle Kia is far beyond any other dealership. Much gratitude to all who work there! The waiting area is clean and welcoming too.
Good vehicles good service.
All employees are always so nice
Fast, prompt, and courteous service
Friendly and fast service
Courteous staff
First time there. Very helpful checking out our concerns
Friendly
Very professional staff and made necessary adjustments to complete a final deal
Very fast, kind and thoughtful service
Everything went smoothly and fast. We were in and out in no time and everyone we dealt with with friendly and answered any questions we had.
Everyone is nice and service is fast
Friendly service people.
Knowledgeable and friendly staff and good selection of vehicles with reputable Service Department.
Politeness and attention
Excellent customer service. Shawn, Chris and Lance went above and beyond to help me get into a new vehicle.
Variety of vehicles, customer service, process was fast
Excellent salesperson, worked with us so we could buy our new car. Helped to find us what we wanted and helped to change car over from other vehicle! Fair pricing on trade-in, and everyone involved were a big help. Thnx Drew!
Very nice people!
Quick and polite service. Nice waiting area.
Service department fixed me up with a loaner...courtesy transportation very pleasant...sales remembered me by name when browsing showroom
Friendly staff, prompt service
Greeted with a smile, as always. Vehicle was much cleaner than when I had brought it in.
The staff was very easy going & made the shopping experience very fun & easy.
I have now purchased 3 vehicles from Van Syckle and I can tell you that I’m 100 percent satisfied with each experience I have had! Chris is my go to guy but Josh has been amazing to work with the past two sales! Their service and support is second to none!
Our salesman Drew was experienced, personable and knowledgeable! All the was staff was extremely friendly. We would definitely recommend Van Syckle!
The staff was very fun & down to earth which made the buying process an easy one. I would recommend if you are looking for a new or used vehicle to stop by as you won't be disappointed.
I would like to thank Shawn LeBlanc and the people at Van Syckle KIA on the Hogan Rd in Bangor Maine. For helping me buy a Beautiful KIA Sorento. This is a great company to buy a car from. Thank you!
Always kind and thorough. They do a great job
Prompt, courteous service. Kept me apprised on each step of the process. Thorough and knowledgeable.
Super friendly and knowledgeable staff. I love how the services I needed for my car was done in one visit! Freed my time. I appreciate that.
It was quick and convenient. The waiting area is excellent and the food/drinks are a nice touch.
Fast and professional service.
Staff is Friendly!
Jeff showed me options of exactly what I wanted and didn't try to push me out of my budget
They went above and beyond when the found mouse nests in my engine. Was given a loaner and very good service. Fabulous service team. Cant remember gentlemans name but he was awesome.
My husband and I bought a 2013 Kia Sorento today 12/21/19. The salesmans name was, Shawn LeBlanc. Very courteous, personable, knowledgeable, answered all our questions and concerns. Went above and beyond for us. The whole staff was absolutely amazing! I would HIGHLY recommend Van Syckle Kia! Remember! Ask for Shawn LeBlanc!
I have now purchased 3 vehicles from Van Syckle and I can tell you that I’m 100 percent satisfied with each experience I have had! Chris is my go to guy but Josh has been amazing to work with the past two sales! Their service and support is second to none!
We recently leased a 2020 Sportage through Van Syckle and I could not have been more pleased with our experience. All too often, you go to a dealership and feel like you need to sacrifice a first born, a kidney, or your soul to get a decent deal. That is not even close to the feeling I had after leaving van syckle. Our salesman was John, and he went above and beyond to make sure I got what I wanted and the process was as seamless as possible. I recommend him and Van syckle to everyone I know.
Sean Leblanc and the rest of the Van Syckle staff were a pleasure to do business with. They were patient with us, quick with all the paperwork and got our daughter into her new car within hours. Thank you!
Best service ever!! They care about their customers and will bend over backwards for them! I would recommend them to anyone! My sales guy, Damien, is wonderful and the service group (Scott & Cami, in particular) are amazing!! I never feel like I will get taken advantage of. They always do what’s best for their customers!
Excellent customer service. Mike and the others went above and beyond to get us a vehicle and payment that we were happy with. And they did it all with a smile. We couldn't have asked for anything more
Big thanks to Shawn! He made sure that my Sportage was something that I LOVED and not just a car that I settled on! The whole Kia family made us feel welcomed there. Thank you!!!
I love my new Sorento! 10/10 would recommend this dealership, and a huge THANK YOU to Shawn LeBlanc! He took the time to ensure both Mackenzie and I left with reliable vehicles. He worked his tail off all day, literally from 8:30 a.m. to 6:30 p.m. with both of us, and we couldn`t be more thankful. His hard work shouldn`t go unnoticed! The experience was wonderful and my family felt so welcome.
We have just purchased our third car from Van Syckle Kia. The service is superb, the staff is wonderful, and they all make you feel like family . I say don’t say that, nor take it lightly. They bend over backwards to make sure you’re in the car you want, teach you how to use the car until they’re certain that you’ve got it, and check up on you later. The service department is amazing. I’ll never go anywhere else as long as I’m in Maine. Kudos to Mike, John, Cami, and all our friends at Van Syckle.
Thank you so much for everything Jeff Ridley! Out of the last 5 vehicles we have bought through a dealership, this was hands down one the best experiences we have had! Thank you for making it extremely easy and pain free! We will without a doubt be back!
10 out of 10 would recommend. After having an awful experience at another dealership, I was seriously thinking about giving up on trying to find a new car, but after a friend reccomend to check out these guys out and I had the best experience. A huge thanks to Mike Wright for finding the perfect vehicle for my family and I. I have to say I am in love with my new 2016 Kia sportage
The whole team I worked with (Ryan, Andy, Chris and Lance) were outstanding!! The Niro is my third Kia (2012 Soul that is waiting for my daughter to turn 16 and a 2016 Sorrento lease), it’s hard to go anywhere else for a new vehicle when these folks are awesome!
This is the best dealer hands down. Never felt pressured, had exactly what I wanted, was super responsive to our questions and needs and were where we ended up purchasing from. We were looking for a 2020 Telluride preferably in Dark Moss, black interior, with AWD. They were the last in the state to have exactly that and it had the prestige package as a bonus! We called, got pre approved right away, put our first payment down and drove it off the lot 2 days later. Very efficient, knowledgeable about the product, and pretty transparent and honest. I highly recommend them and especially Ryan. He was great and so responsive with random questions and thorough with explaining everything the car had included. Great place, people, and experience *****
This is the best dealer hands down. Never felt pressured, had exactly what I wanted, was super responsive to our questions and needs and were where we ended up purchasing from. We were looking for a 2020 Telluride preferably in Dark Moss, black interior, with AWD. They were the last in the state to have exactly that and it had the prestige package as a bonus! We called, got pre approved right away, put our first payment down and drove it off the lot 2 days later. Very efficient, knowledgeable about the product, and pretty transparent and honest. I highly recommend them and especially Ryan. He was great and so responsive with random questions and thorough with explaining everything the car had included. Great place, people, and experience *****
Fast, friendly service and the service advisor always explains any issues going on with your vehicle in a way that is easy to understand.
We drove one hundred miles because of the amazing service.
You know that stuff you put on steak? Yeah, A1. That’s the service I got here. Most my experience so far has been service related. Until I decided I wanted a Kia Stinger. I went in and was instantly greeted by Shaw. First and foremost, what a wonderful human. By the time I was done I felt genuinely good about my purchase. I went in to ask questions which were all answered and by the end I was in my dream vehicle. Their trade in value was more than fair. I told them exactly what I felt comfortable paying and that'exactly what I ended up paying. I've already been in a few times since purchasing my car and feel like a friend every time I walk in. Shawn is relatively new but let me tell you, he has what car selling is all about. Lance and Andy were also stand up guys. I will recommend all my friends and family here. ** Service side ** From the minute I called, Tammy was very friendly and seemed genuinely interested in my satisfaction. When I arrived, we talked about her ambition to finish school and be a paralegal and so forth. Not just interested in my money but me as a customer. She even held the door for me as I left. Give this girl a raise. This steak is rare! I came in because of a coupon. I’ve always thought your prices were high.. but I’ll come back because of the service I received.
Very relaxed atmosphere. No pushy salesperson to deal with.
A big thank you to Justin and Mike for the excellent customer service!
Very fast and friendly service. Always a pleasure to come to you for all my service and repair needs. Thank you.
service since. I cannot rave enough about how much good and helpful service means to me. It’s a value I won’t trade for the world. When I had an issue they fixed it promptly and provided a loaner while my engine was replaced free of charge even though I bought the vehicle used and there wasn’t a warranty for that. As someone who doesn’t have a lot of money, I chose KIA based on reliability of vehicles knowing that this vehicle may very well have to last me ten-15 years. When the engine failed I was heartbroken. I’d studied vehicles so long and really felt KIA was the way to go so I was disappointed at first. However, it’s explained everything to KIA and KIA replaces the engine as they knew it should t have failed when it did. It would have been easy for them to refuse but they didn’t! They valued me and it mattered to them that I was a happy customer. This is so important! I will forever recommend KIA 100%. I’ve had no other issues with my vehicle and any service I’ve had done at Van Syckle has been done happily and with a smile from all staff. The drinks and snacks in the waiting room are very nice as well. I have nothing but fabulous things to say about KIA and Van Syckle.
Loving my new Kia Sorento...Thanks to everyone that helped to make this purchase as easy as possible! :)
I`ve got to give the biggest than you and my deepest appreciation to Kami, Marcus, Jeff and Jeremy!! They went above and beyond for me and helped make it possible for me to be a proud owner of a new car!!! Van Syckle is definitely the only place I`ll ever buy abother vehicle from!!! They are the best!!! I give them 10 stars!!!!
We purchased a couple months back and we are absolutely loving our 2019 Sorento! Thanks to Mr. Costellos (hoping I spelt his name right!) who made the transition is easy and painless. He is so easy going and doesnt hide any details. Thank you!
The service was fast and the staff were very friendly. They even washed my car even though it was raining out they went above and beyond to make me happy after my 3 1/2 hour drive there to get a recall fixed.
Highly recommend Van Syckle Kia! I just bought my second vehicle through them. They are very friendly and super easy to work with! I wouldn`t go anywhere else ! :)
Great service from Van Syckle Kia.
Courteous and friendly service. Short wait and priced fairly. The waiting area was comfortable and well equipped with everything anyone could need. Thank you for sure a great experience!
Everything is very helpful, pleasant and efficient there!
Prompt service, nice waiting room and friendly staff!
Bought a new Kia Sorento for my wife. She likes the size and space inside. The staff at Van Syckle were not pushy. My wife and I are happy with our new SUV.
1st timer..Went for a diagnostic test for dash board lights that are on...Had an appt time (that I scheduled this morning) had a longer wait than expected but considering they got me in and made me feel reassured they will take care of my car needs. It felt very nice to be treated like I mattered!!!
Excellent customer service. 2nd vehicle we have bought here. Thank you Nick, Damien and Jeremy for making car shopping a pleasant and simple process!
First of all let me say that I did not purchase my vehicle from here, and I very much regret that, but insanely happy to say that my next purchase will absolutely be from this dealer ship. I had an issue (or thought I did) and I was sent to this dealership, and dealt with a guy in service (Marcus) and I couldn’t be more pleased with this experience. He squeezed me in last minute, and went above and beyond when realistically I could have been last on his list, because I didn’t purchase from this dealer. I can’t say thank you enough to this man, and the tech for their hard work, and mission to make me a happy costumer. I highly recommend purchasing a vehicle here, and having any and all service done here. Thank you, thank you, thank you!
Helpful and knowledgeable sales people. We purchased a Kia Sedona. It was the best new car buying experience we have experienced.
Everyone was very helpful and nice to talk with.
Went for service, wonderful waiting area. Very clean comfortable. The staff pleasant, friendly, and knowledgeable. Very fast. Offered to drive me somewhere. Great service and experience.
I went to Van Syckle who I purchased my vehicle from (excellent experience there as well Blaine Stoner was super helpful and accomodating) and had my oil changed, tires rotated, my vehicle inspected and a minor recall that they needed to do for my cpu. I was in and out in less than an hours time frame, which was the fastest I've ever been in and out of a dealership for anything. I had a VW Passat which I purchased in the southern part of the state (If I went there I had a lifetime powertrain warranty my only reason to travel so far), and I`d drive down to have them change my oil, it was usually an hour and a half to 2 hour process for them, so I was expecting several hours to have what I needed done completed. I felt that no sooner had I sat down that they were telling me that my car was done! They were extremely friendly, very efficient, it was very easy setting up an appointment and the facilities are immaculate! I will certainly be back, thank you for a great experience and keep up the good work! David
I have had nothing but great service. Will definitely buy another Kia from Van Syckle when the time comes!
Awesome place to not only buy your vehicle but get your accessories service too!! Staff is awesome!
I have been very pleased when dealing with the friendly, efficient staff at Van Syckle Kia. They make you feel very welcome and have a very comfortable area to wait while your car is being serviced. Very pleased with services thus far. I would highly recommend Van Syckles to any of my friends!
This was the easiest car purchase I`ve ever made. Our salesman was great from the very beginning. He knew the products well and answer all of our questions. We live two hours away, but that turned out not to be an obstacle at all. The car was delivered to our house and our trade-in picked up. What great service!
I have just leased my second KIA here- I was willing to do that based on how well I was always treated. The people here are always friendly and willing to give you a little time- you are not rushed.
Everyone was super friendly-from the salesman to the sales manager and finance officer. I left some items in my trade-in and when I returned to pick them up 5 days later, one of the other salesman recognized me and knew who I was looking for. He even remembered my license plate! Two salesmen in the showroom came out to my new car to show me some of its features while I waited for my original salesman to come in from the lot. Everyone was super nice and willing to be helpful!
Really pleased with my KIA Sportage. Great service by friendly, informative staff. Oil change and car wash completed in a short amount of time. Will definitely continue with the service at this dealer!
Our questions were answered quickly and communication very straight forward. Very helpful and listened to what we were looking for in a vehicle. Would do business again!
I took my car there to be detailed. It looks amazing! They got 5-year old dried mac and cheese off the seat and more dog hair out of it than is currently left on the dog! It looks brand new!
My salesman Josh and Jeremy in finance were very helpful, got me a good rate and local financing. I will definitely purchase with Van Syckle Kia again!
We were recently on vacation from Nova Scotia driving to Boston. In middle of the night we hit a porcupine. It caused some damage to the bumper and underneath the car shield. We looked up Kia dealerships in the area and took it in the next morning. They were so busy but they were able to fit us in and have a look. It took them no time to fix us up. They were so so so friendly. I would take my car back there in a heartbeat. Nowadays it's hard to find great customer service but Kia in Bangor was amazing!!!! Thank you so much, we were worried our vacation was going to be ruined :)
Above, beyond, and beyond again. Van Syckle Kia cares about customers, their vehicles are excellent, and their service department is responsive and proactive. Our salesman Jordan, sales manager Chris, and Lance from the finance department worked with us to make sure everything was right, with patience and professionalism at every step of the way. My husband and I are grateful to Van Syckle Kia and so happy to be driving our second Kia Soul!
Above, beyond, and beyond again. Van Syckle Kia cares about customers, their vehicles are excellent, and their service department is responsive and proactive. Our salesman Jordan, sales manager Chris, and Lance from the finance department worked with us to make sure everything was right, with patience and professionalism at every step of the way. My husband and I are grateful to Van Syckle Kia and so happy to be driving our second Kia Soul!
Recently had family members purchase a vehicle here that don’t have social media. I was so impressed by how they said they were treated by their sales consultant, Ryan Walker. They felt very comfortable and the whole process went very smoothly. Highly recommend this dealership!
Very polite and professional. It didn't take all day to purchase our vehicle. Everything moved along just like clock work.
Very polite and professional. It didn't take all day to purchase our vehicle. Everything moved along just like clock work.
It has been a long time since I have purchased a car by myself at a dealership. The crew at Van Syckle Kia were GREAT to work with and helped me through all phases. I think Josh found the perfect car for me! Love my new (to me) Sportage!
Friendly service. Good hot coffee. Nice folk. I felt very comfortable. Thank you Kia for always making your customers feel welcomed.
Car dealers tend to be rated on sales experience. I am giving this rating based on the service department which is amazing! Marcus in the service department is AMAZING!!!! I always feel well taken care of, and I really appreciate his thoroughness and attention to detail. So, while car buying can be very stressful, rest assured that your car will be WELL taken care of after your purchase!
Complimentary shuttle service