Testimonials
Service department very friendly and accommodating on short notice.
Service department very friendly and accommodating on short notice.
The garage and waiting room were very clean and there was someone walking around wiping things down. Very impressed
With the on-going Pandemic, I'd just like to say that Van Syckle went above and beyond to keep their customers safe.
Ease of getting in and getting work done. politeness of staff
Amazing service from the time I walked thru the door from the sales people to the service department.
They were really nice and helped us out a lot. And they helped with the kids that we had with us.
Service was polite, and the wait was comfortable.
Service was polite, and the wait was comfortable.
Always friendly & greet with a smile. Comfortable waiting area. Coffee, cold drinks, snacks available. Work is always done in a timely manner & our Kia is washed!
Super friendly, efficient, and personable.
They were using Clorox wipes on everything 5 stars
My experience with the Van Syckle service department has always been positive. There's no initial waiting upon arrival and the vehicle is delivered ahead of the time promised. The waiting room is pleasant and loaded with amenities. the aim of the Service Dept. seems to be to please and satisfy the customer.
Straight answers on vehicle and price. No pressure. Closest Kia dealer to my home. Service available.
Attentive, fair & I had the feeling the management team was "bending over backwards" to meet my idiosyncratic pain in the ass needs, particularly Andy Davis & Lance Allard! I could easily be described as a grouchy old fart!
We arrived 45 minutes early because of our appt prior to this one ended early but your service people were not upset and were so kind letting us know they would get us in ASAP. And they did and we got done earlier than expected. It was fantastic!
Fast, easy and stress free. Best experience I have ever had buying a car!
Fast and friendly service. Very thorough and explains everything that was done. Comfortable waiting area.
Always very courteous and explain everything they will be doing
The three gentlemen we dealt with did everything that they could to get us in the suv that we wanted.
Got my issues taken care of quickly.
I went in for an oil change it was fast and affordable
We live far from the dealership and were in Bangor only because we were flying from there for a week vacation. The service folks were willing without hesitation to get us to the airport for our departure and then park the car at the airport for our return. Nice extra touch.
It was a great experience greeted with a smile and car done on time
The work was done on time and for the quoted price.
Jeff Ridley was a huge pleasure to work with and made leasing my first car an easy and less stressful experience. He went way above my expectations and I'm very happy to now be driving a Kia Forte, highly recommend!
Professional staff very friendly also. Work is completed in the quoted time.
They were ready to take my car at the time of the appointment. They kept me up to date on what was going on. They asked me if I wanted the work done and quoted an approximate time and price, both of which were accurate. They washed my car and did a state inspection at no charge.
The waiting room was nice and it had free snacks and soda. My daughter loved that! The young girl was very sweet at the service counter.
we had a 3:30 appointment, we got there a little early and they took us right in and started the work. They told us it would be about an hour and it was actually less than that. Overall it was a very satisfactory experience.
Friendly staff, cozy and convenient waiting area
My service was pretty quick and they made sure to update me with changes or issues.
The Service team at Van Syckle really are a 'well-oiled' machine. It all runs smoothly and they keep you advised of progress. The waiting area is very well equipped and the food and beverages available at no charge are an unexpected, but very welcome bonus. I'm always impressed.
The customer service was excellent. Everyone was so nice and helpful!
Fast service Clean waiting area Friendly staff
Everyone is always very professional and nice.
The service people treated me good and waiting room was comfortable
This was my first purchase with Van Syckle Kia and by far the best car buying experience I have ever had in 30 years of buying vehicles. The hand off from Sales to Finance with all the paperwork organized and prepared so all I had to do is sign. There were no surprises what we discussed was exactly what my wife and I received. I would highly recommend Van Syckle Kia for anyone looking to purchase a car.
They were great to work with. They answered all my questions and worked with me to make sure I got everything I wanted.
This was my 2nd time purchasing from Van Syckle, my salesmen was Ryan Walker and he went above and beyond with both purchase. I will never go anywhere else to purchase a vehicle, he answered all my questions and concerns. As for KIA I love my Sorento this is my 2nd one and I love the way it handles, no mater what weather condition I know the Sorento can handle it.
Customer service was great. Waiting room was very inviting.
This was my 1st car purchase in quite a long time and it was a great experience! Ryan was very friendly, knowledgeable, easy to talk to, wasn't pushy, made me feel super comfortable, suggested different options for consideration, and made sure the car I purchased was what I was looking for (1st Kia I've ever had) and that it was Shelby-approved (my daughter). He worked tirelessly to get the payment I was looking for and he did! Cammie made sure the paperwork process was quick and as painless as possible and my daughter loved her! They have a great team and I would recommend anyone looking to go see them. Tell them Jeanne sent you!! Thanks Ryan and Cammie..YOU GUYS ROCK!!!! I absolutely love my new Kia!!!
The service has been very good,everyone is very personable.The service waiting area is very comfortable.
All the individuals working in the service department are extremely courteous and competent.
We have bought 2 cars from Van Syckle so far and plan to buy from them again for future purchases! Between the awesome crew (Hi Blaine, Josh, Andy and the rest of you!) and the amazing service, you really can't go wrong with this dealership. The level of service provided is beyond any other dealer I've ever done business with, they really treat you like a customer and not just a sale or number. They literally FOUND us 2 vehicles that matched exactly what we wanted. Best company around by far. My parents and my friends even bought cars from them on my recommendation. I highly recommend if you want the best salesmen and to feel like family, swing on down!
They were very willing to listen and work with me to get a vehicle that I wanted and needed. They also were wonderful in explaining the details of my purchase and features on my new KIA.
I definitely recommend Van Syckle Kia. Salesman Mike Wright was very helpful and friendly. He was also very patient with me as I was trying to decide what to do. Chris was also friendly, helpful and patient with me. I felt no pressure. They did their best to tell me my options, and without pressure. I would buy another Kia from them the next time I need a new car. I am very happy with my experience at Van Syckle Kia.
John Costello was great to work with.
Damien was super helpful with my first experience buying a car! He answered all my questions, was extremely friendly and attentive, and made the experience very easy.
They worked fast and the waiting area is very comfortable. They have a great selection of complimentary beverages and snacks while you wait.
The care and concern of making sure that my car is always safe and properly maintained. How courteous and caring everyone is. Its like family!!
The shuttle , the snacks and the friendly environment.
Great customer service, informative and helpful.
Listened to what I was asking for and accommodated as much as possible.
The salesman Damien was GREAT! He did not pressure us, his only concern was that we found the vehicle that was right for my wife and I. Everyone we dealt with was top shelf. It was a pleasure buying a vehicle. Thank-You
Thank you so much in helping us get our new Kia Koop! You folks came through after 3 other dealership did not! Your sales staff Ryan Walker,and your entire sales team was awesome! Thank you again!
Great experience didn't waste my time and came away with the car we wanted!
Very pleased with my experience. Finance people were great and very friendly!! Ryan from sales was great to work with. I will definitely purchase a vehicle from this dealership the next time I am in the market.
Personal attention from friendly people. Got the job done without wasting our time.
Friendly, very nice to talk to. They listened! That's very important to me. They go out of their way to make me satisfied. I bought a second vehicle while the service was being done on my wife's car. I have never experienced service this great from any dealership in 30 years of ownership
They always go above and beyond
Nice folks, pleasure to work with, very responsive and helpful. Highly recommend
Everyone is always so friendly and helpful
The service van pickup was very helpful.
Jeff was very good to work with. He took our needs and budget into consideration when advising us on a vehicle to best meet those needs. He asked for input from Mike K who also helped us with the process. The sale was low stress, and we came away feeling confident we had made a good choice. This was our second purchase from Van Syckle; we had no desire to shop anywhere else. I always recommend Van Syckle Kia and will continue to do so. Thank you Jeff and Mike!!
Everyone is kind, friendly and helpful. Waiting area comfortable, neat and well supplied with cold drinks coffee etc.
Damian and Jeremy were provided excellent service. They are the best.
Professional service, no hassles. Great support and care
You did my oil change and front break pads and rotors in record time.
You did what you said you would do. With courtesy and timely.
Quick service clean environment
The guys were great...very efficient, friendly, competent... I completely trusted them and liked the polite treatment...friendly, but respectful.
The salesman Damian was very professional. He wanted to make sure I was getting the features I wanted in a car. The financial person , Jeremy, was professional as well. We first dealt with Jeremy when my husband & I were introduced to the Kia. My husband has since passed away and I am sold on the service I am receiving at Kia. Jeremy has always been there for us to answer any questions we may have. Now that he is in the financing aspect of the job, I appreciate him and Damian very much. Both are truly an excellent representation of the Van Sykle family.
Everyone is always pleasant, makes your wait comfortable, and gets the work done fast and you are on your way again!
I had several warranty,service,and customer service concerns. Marcus took the time to listen, create a solution, and followed up. You are fortunate to have an associate like Marcus. He is an asset to your business
It was a very enjoyable experience
Marcus was extremely nice and personable. He explained everything to me in a way I could understand. I called the dealership because my car was acting up and he told me to bring it right in. When I got there all the paperwork was already done for my loaner car, I was in and out in 10 minutes! The service was amazing!
We had a really good experience buying our new Kia Optima S at Van Syckle. Our sales person, Jeff Ridley was nice and helped us along with process. We did not feel pushed into a purchase, and felt very informed all during the process.
Comfortable talking to everyone. Listened to what I wanted and my concerns.
Personable and courteous service. Capabilities of a large business with small business attention to detail and friendliness.
Shawn was very knowledgeable, followed up on any questions/concerns i had and didn't pressure me into buying a vehicle i didn't want. Spent a great deal of time researching and getting me what i was looking for
I was provided with information on how to use my car features before leaving with it. I was welcomed from the first day forward. The sales representative was attentive.
Easy to work with, very helpful.
They were very interested in dealing with me and made me feel very comfortable
The Salesman John was awesome, sat us down and asked me what I wanted within a vehicle and found one.
Quick service, courteous staff, nice waiting room accommodations.
My car sales person John C was great! He kept me updated on status of my car frequently. He also took the time on the day of purchase to show me all of my cars features! He was excellent. Also the finance person Lance was great- no hidden agenda, no hassle. Easiest car purchase Ive had
Sales team - Mike Kearns and John Costello. The dealership is beautiful, friendly and comfortable. You at Van Syckle treat your customers like honored guests and I appreciate that.
The fact I can schedule online and not have to call
Very courteous staff, service work done in a timely fashion
Everyone was really nice, and they were not pushy.
Personal and friendly. I stated what I wanted. No hidden fees just my cost to take vehicle off the lot. Thought dealership listened to me.
Always polite and efficient
You fixed my front driver's fender by putting fasteners in the inner fender well to the outer fender and I didn't even mention it. Thanks
I bought my 2019 Sportage almost a year ago. The sales department is very friendly and made getting a new car easy. Every time I go in for a service, the service department is also very friendly.
Quick and easy, friendly staff, reminders for when services should be scheduled.
Fast, friendly out the door service.
Everyone is so helpful and friendly. They explained every thing that they did.
No pressure, good deal, friendly
I am driving a new car with complete peace of mind. My vehicle has an affordable payment and comes with incredible warranty's and service options. John Costello responded to all of my questions with patience and willingness to help me understand my options. The Kia Sportage is a perfect fit for me and my family. I could not be any happier!
The process was smooth. Second time having to get a vehicle so it made things quicker. Everyone was great. Definitely will tell others to go here for a vehicle.
Professional Staff ....Quick Service.
Personal when it comes to customer service
I am always treated with respect and professionalism.
Everyone was friendly and everything on time.
The friendly staff, clean dealership, wide variety of drinks and snacks.
We've bought several cars from Van Syckle. Always went well, never any problems at all. We did buy 1 car not from them, what a mistake! Great people, value & service. YES, I would buy a used car from this man!
Absolutely wonderful. this is my 2nd Kia from van Syckle salesman Mike rocked and was awesome..
Very friendly. Got me in and out quickly
All staff is friendly, knowledgeable and will answer all questions, no matter how dumb they sound, with a smile or laugh. You are there priority. Dogs are welcome and get attention too.
It was quick, with knowledgeable staff that made me feel very at home while I was waiting for my car to be serviced. I am beyond impressed with all of the service I have received at Van Syckle, both purchasing and service.
Friendly staff and a comfortable waiting room.
Everyone was super friendly. They were on time and explained everything clearly. The waiting area was mostly comfortable. They even walked me to my car!
Everyone is so helpful and friendly. I brought my car in because I had an issue over the weekend. They got my car right in and discovered the problem and had a plan by the end of the day. Thankfully everything that has had to be done has fallen under the 10 year/100,000 mile warranty which is why when I get a new vehicle, it will be a Kia at Van Syckle Kia in Bangor
Friendly, not pushy, the process was easy
The availability of the shuttle while my vehicle was being worked on. The staff was also incredibly helpful.
The waiting room is very clean. and every one is very friendly. Every one is GREAT
Always thorough and informative when repairs are necessary
Bought my vehicle here. The sales team was helpful, didn't try to upsell me and worked hard to find me financing to match the monthly payment I was looking to pay.
Very good experience, shawn and mike went above and beyond to get me and my better have into this great new kia Telluride!! Would recommend this service and the kia brand to anyone!
Very good experience, shawn and mike went above and beyond to get me and my better have into this great new kia Telluride!! Would recommend this service and the kia brand to anyone!
Great service! Brought my car in for some repairs and knew it had a few issues that I couldn't visually see. They were very thorough and found the cause to my problem. I will definitely return for future services.
Friendly Staff
Very friendly and highly responsive to the customer need. We have always dealt with Andy. And he has never disappointed us with his personable and friendly trait. He always addresses our needs and resolve any issues we have.
Very friendly staff and was upfront and honest about how long they were going to have to keep my car. Giving me a loaner was huge for me and the key to my happiness.
You people are very friendly and I appreciate it
Complimentary shuttle service
Very friendly and helpful and everything on time
I came in early due to the weather and was greeted with a smile and my service was performed early, and quickly.
Friendly and always help full staff!
I'm always taken very good care of by the service staff and my salesperson John
Easy and smooth process.
It was fantastic; everyone was very friendly, had smiles on their faces, very courteous, kept me informed and other employees from Sales, Finance came by and said hello to me as well.
Drew was very thorough and knowledgeable, he answered all our questions and demonstrated the vehicles features making us very comfortable driving off with our new Sorento. They made the whole process enjoyable! Will definitely recommend to others!
The service department was the main reason that I purchased another Kia. However, the buying experience was also very personable, professional and efficient. Would highly recommend both departments.
Amazing customer service
Super friendly
Scott made sure that my service on my car went quickly so I could pick up my granddaughter on time.
Today my Patriots fan found a great car from this place. Thanks to Shawn for a relaxed car buying experience. No pressure and no hassle. I recommend Shawn for your next car purchase!
The service department personal are very friendly and helpful
Great service on our Kia.
Best customer service ever. It only took half the time that I thought it would take. Every employee was wonderful, it did not feel like it was just another sale. If you want fine attention to every detail and going the extra mile, this dealership has it all.
Friendly people everywhere! Never do I enter or leave through any door of that building without the door being opened with a greeting or a pleasant good-bye! My salesman, Jeff, actually came out to the service area to say hello because he noted I was coming in for service! That is above and beyond! Additionally, the sales team who worked with me six months ago all still seem to recognize me and treat me like a friend. Van Syckle Kia is far beyond any other dealership. Much gratitude to all who work there! The waiting area is clean and welcoming too.
Good vehicles good service.
All employees are always so nice
Fast, prompt, and courteous service
Friendly and fast service
Courteous staff
First time there. Very helpful checking out our concerns
Friendly
Very professional staff and made necessary adjustments to complete a final deal
Very fast, kind and thoughtful service
Everything went smoothly and fast. We were in and out in no time and everyone we dealt with with friendly and answered any questions we had.
Everyone is nice and service is fast
Friendly service people.
Knowledgeable and friendly staff and good selection of vehicles with reputable Service Department.
Politeness and attention
Excellent customer service. Shawn, Chris and Lance went above and beyond to help me get into a new vehicle.
Variety of vehicles, customer service, process was fast
Excellent salesperson, worked with us so we could buy our new car. Helped to find us what we wanted and helped to change car over from other vehicle! Fair pricing on trade-in, and everyone involved were a big help. Thnx Drew!
Very nice people!
Quick and polite service. Nice waiting area.
Service department fixed me up with a loaner...courtesy transportation very pleasant...sales remembered me by name when browsing showroom
Friendly staff, prompt service
Greeted with a smile, as always. Vehicle was much cleaner than when I had brought it in.
The staff was very easy going & made the shopping experience very fun & easy.
I have now purchased 3 vehicles from Van Syckle and I can tell you that I’m 100 percent satisfied with each experience I have had! Chris is my go to guy but Josh has been amazing to work with the past two sales! Their service and support is second to none!
Our salesman Drew was experienced, personable and knowledgeable! All the was staff was extremely friendly. We would definitely recommend Van Syckle!
The staff was very fun & down to earth which made the buying process an easy one. I would recommend if you are looking for a new or used vehicle to stop by as you won't be disappointed.
I would like to thank Shawn LeBlanc and the people at Van Syckle KIA on the Hogan Rd in Bangor Maine. For helping me buy a Beautiful KIA Sorento. This is a great company to buy a car from. Thank you!
Always kind and thorough. They do a great job
Prompt, courteous service. Kept me apprised on each step of the process. Thorough and knowledgeable.
Super friendly and knowledgeable staff. I love how the services I needed for my car was done in one visit! Freed my time. I appreciate that.
It was quick and convenient. The waiting area is excellent and the food/drinks are a nice touch.
Fast and professional service.
Staff is Friendly!
The staff was very nice. My car was cleaned and serviced. Very happy!