Testimonials
Very friendly and easy. I was nervous about my credit score and they just made it happen. :)
John found a vehicle that fit all my needs - I love the size, the price was in budget, and he made sure I had a good warranty.
Great sales and service.
Always helpful and gets the job done quickly.
Michael Wright was helpful and courteous
The friendliness of the service team. They take time to talk with you about whats going on and keep you informed.
In this difficult time, I was very pleased in the precautions taken to ensure my safety and the employees at Kia during my visit. I was very comfortable with being there as I have respiratory issues and worried about the virus.
Your staff and service were very helpful, courteous, and reasonably priced. This kind of great service will likely motivate me to purchase my next auto from Van Sycle.
Wonderful, friendly staff. They treat you more like a friend than like a stranger there to spend money.
The people were very friendly and kept me up to date on what was going on with my car.You did a fine job
I always have a good experience; it feels wonderful when you walk into the Service Department and you are greeted with a smile and a "hello; how are you". It is also nice that when I walk in they know who I am by name. I tell you this all of the time but I will tell you again, the Service Department Team is the best you have ever had since I have been buying vehicles from VanSyckle! I think you have a great Sales Department and Finance Department.
You always keep me informed of what is being done and advise me of what will need to be done in the near future. Whenever I have questions you take the time to explain the hows and whys.
Always excellent service. Always!
It's always efficient , timely and the waiting area is accommodating.
I was greeted by a friendly smile in the parking lot. My first encounter with Drew. He was helpful, knowledgeable, gave me all my options, patient and polite. Seemed very interested in all my questions, always treated me with respect. At KIA, I was made to feel important. I was more than impressed. I also dealt with Chris. Again, very friendly, polite, talked to me as if I was a friend, not just someone there to spend my money. I would HIGHLY recommend KIA to EVERYONE I know. I love my new KIA! I can't express how wonderful the salespeople are at KIA in Bangor. GREAT JOB GUYS!!!!! The purchase of my Jeep, at Thornton Brothers in Lincoln Maine in 2009 was a BAD experience. That salesman talked "Down" to me. When I asked a question, that salesperson would turn to my husband to answer the question, though he was told many times that I was buying the vehicle, NOT my husband. They could certainly learn a thing or two about how to treat a customer by watching the KIA staff.
I liked how courteous and professional the sales man was. That was Shawn LeBlanc. Everyone was polite and very efficient. They aim to please. Just an overall good experience. Thank you so much
The gentlemen at Van Syckle Kia in Bangor worked very hard to make sure I was completely satisfied with my purchase and overall experience. I would recommend them to anyone looking for a vehicle! Thanks again guys!
Fast and thorough, coming from the most northern part of the state, I really appreciate your effort to accommodate me with my appointments.
Marcus is a pleasure to work with and he's the reason I'll be back. He' honest! Trying to keep a 2007 Sportage on the road is getting a bit tricky now and the need for repairs is a more frequent occurence. Marcus and his crew ALWAYS seem to know how to get the job done, even if my old car puts up a fuss with its rusted together parts. They keep me and my old KIA moving forward. Of course, we'll have to retire the Sportage at some point. A new Telluride or Sorento is calling my name.
Great Crew, Good Service!
Smooth process and no pressure. They worked hard to get the payment down to the amount I wanted
The sales staff was friendly and did not pressure us to purchase.
Shawn was great and got me what I wanted! I did not feel pressured at all, and was like a little kid on Christmas when he found a white sportage for me. Finance department was great too, they got us a good loan. I just appreciate the staff at Van Syckle, they are so wonder and let my daughter play with the monkey and hangout while we did paperwork. It shows they care about their customers, which isn't always the case now a days.
Got me in when I called. Pleasant staff and comfortable lounge.
The people who work there always go above and beyond in their customer service.
Timely .. courteous .. only business Ive been too so far that wiped my card down . Kudos
My salesman Damien Bridge was great. Worked within my budget to get me an even better car than I expected! He is a Rock Star!!! Van Syckle offers an outstanding line of low miles used cars at great prices. I did a lot of online shopping and no one else even came close!!!
Mike Wright was an excellent salesperson to deal with, as well as Mike the sales manager. I wanted a specific vehicle whoch they ordered for me.
The car buying experience was tremendous! My salesman was amazing and worked hard to get me what I wanted.
all the sales personnel and managers were friendly and helpful...especially our salesman Shawn Leblanc he was courteous and helpful...and was not pushy...they all took precautions according to cdc regs.
They were very courteous and kept me well informed of what they were doing and cost of the services. Fantastic...don't change a thing.
The day we bought our new Kia Optima the dealership was extremely busy! Shawn managed everything on his plate that day very well! He made sure we were taken care of and off in our new car pretty fast considering how busy it was there!! Shawn and Chris worked to get the payment to what I wanted! Love love love my Kia!! Will be recommending people I know to go there and I will be back to upgrade to an suv when I am ready! Great place and great staff!!! 100% satisfied!!
Drew was very personable and was not trying to push me into a sale.
I really enjoyed working with Drew. He was nice, helpful, and knowledgeable. He always answered my questions in thoughtful ways that did not seem judgmental at all. He made my experience considerably less anxiety provoking than I expected it to be.
Just all around very good service.
Each employee has a role in the sale of a vehicle, however, it seems like all worked seamlessly together to make the transaction a smooth process. Even with the added hurdles of COVID-19 they got the job done.
Awesome atmosphere and pleasant employees. Informative and helpful. Bangor Van Syckle Kia is the best!
Always fast and friendly. Good prices.
Everything about my experience was absolutely. It went smoothly and Mike the salesman was superb.
During this time of covid-19 they came and picked up our car did the required maintenance and returned our car to the driveway. We are very thankful and they did this for no extra cost to us. Wonderful people there.
Service dept is the best!!
Very professional and efficient. Love this service department
Shawn and Lance were great to work with. Shawn never made me feel rushed or pushed into a vehicle I did not want. They went way above and beyond my expectations. I 100% recommend Van Syckle Kia!!!!
Customer service is amazing! Marcus and Scott go above and beyond!
Drew, my salesman, was very friendly and down to earth, he programmed my phone and took the time to show me some of the features the car had, and the loan process was a very easy one.
Everyone is very friendly and courteous. They take time to explain what they are doing and if it is extra they tell you the cost up front.
Everyone was so friendly and do a great job. I have only had excellent service at Van Syckle. Keep up the good work!
keep up the good work during these trying times! Great, pleasant customer service.
The amazing customer service and care o received from the workers
Very nice, very clean and was very fast in and out
No Pressure. This was the easiest car purchase I have made in my life!!
The amazing customer service and care o received from the workers
Friendly, helpful. quick response. Love this place!
Helpful and friendly service writers. I like this car!
Staff is efficient and friendly
I feel like I got a good deal and was treated with respect during the process.
The entire staff is always kind, considerate and always the work done is amazing
Fast, responsive, and professional. Always feels like home. Very welcoming. Keep doing what you are doing. Excellent service and hospitality in the entire dealership. Thank you.
They came and got my vehicle did the things I requested and brought my car back.
As a returning customer we appreciate the openness to work with us to find a car that meets our needs and in our price range. Competence and friendliness of staff. This year due to Wuhan Corona Virus customers safety precautions were observed.
Prompt service and upon asking some questions, customer service was able to answer and set up additional car service.
Great people in the service dept. They always make it easy.
Promises Made Promises Kept
Great service, car, and genuine caring people like Mike and Lance make KIA the best!
Able to do the transaction outside without having to enter the facility
Van Syckle Kia was the last place I looked for options, but when it comes time to buy again it will be the first place that I go to! This was by far the least stressful car buying experience I have had. Thanks to Drew and the team at Van Syckle for all of their help!
A big Thank You to Mike and Lance for a great car, excellent service and wonderful care!
Easy, fast, friendly service in spite of the limitations caused by Covid-19.
Easy drop-off, convenient very professional, and the snacks and wifi/tv are a great touch.
Straight shooters. I talked with a number of other Kia dealers before purchasing my new car close to home and I grew to appreciate Van Syckle's clear and open communication.
Very friendly they get what you ask for they are not pushy they help you in any way they can
I purchased my new kia here! I love it . The people of Van Syckle Kia went above and beyond for me when purchasing and delivering my new car. I highly recommend them and when the time comes I'll be buying from them again.
Have to give nothing but thanks to Mike Wright who got us in the car of our dreams! If you need a car definitely go see Mike at Van Syckle!
The service team was very flexible with my needs when they couldn't finish the job on time. They had great communication, especially Marcus.
Courteous and welcoming environment. Asked what I wanted/needed done and listened to my concern about a noise. Treated with respect and value. Escorted to the waiting area and informed about amenities and restroom. Kept informed on findings and progress of service. Car inspected before any unnecessary work is done. Everything clearly explained. A welcomed and appreciated surprise to receive a complimentary state inspection. Escorted outside and shown where my car was located. A very positive experience. Thank you Marcus!
This was a great visit and cannot think of anything to improve on. I liked the fact my car was taken in on time and fixed In a prompt manner.
Everyone was really friendly and willing to help. The atmosphere was great, it seemed like everyone enjoys their job.
I asked a lot of questions and got very patient answers even though it was busy.
Drew and Chris made the transition easy from one lease to another.
My salesman went above and beyond what I experienced when I made the mistake of stopping at ******** first. Won/t make that mistake again.
A Great Dealership, especially The Service Department. Especially during this CV-19 pandemic those folks are more than on top of their game.
Felt safe and comfortable while waiting for service.
Didn't waste time I told them the car I wanted and they made it happen
Pick up and delivery, kept me informed of what was needed
The service people are friendly and courteous. We've been so often they know our names. We bring our Kia there and only there for service.
They did what they could given the pandemic. They were courteous, relaxed, and friendly. They offered a very competitive price and did not attempt to add additional costs.
The sales people were very accommodating. Extremely knowledgeable and I was not pushed into making a decision nor was I pushed into a vehicle that I did not want. They worked hard to find me the right car for my price range and gave me an excellent deal! It was the greatest car buying experience!
Very friendly people and fast service. I love the fact that they wash my car before returning it. Also, they keep their customers updated as to the status of the service/repairs. Little things like that go a long way.
I know I am a person and not just a number with them
I'm pleased with how things went. Due to Covid everything was handled remotely and was handled very well. My salesman drew, really worked hard to get me what I wanted in a vehicle. Listened to what I wanted and didn't want. I left a happy customer!
Awesome customer service from the Salesman Drew and Chris in financing. They both made turning in a soon to end lease of a 2017 Kia Sportage to obtaining a new lease of a 2020 Kia Sportage very smooth during this Pandemic. Delivery went smoothly and Drew made us feel safe as he wore a mask and gloves during delivery to protect from any possible transmission. They went above and beyond to make this transition very smooth during this crazy time. Both very pleasant to work with. This is my Mom’s 3rd lease with them. Thank you
Excellent service dept
They are very accommodating and fast
Fast, friendly service and a nice clean vehicle.
Everybody is always friendly, especially the people at the service desk. They usually get my car in quickly, do the work, and let me go without waiting too long,
Everyone is so wonderful there. Needed my brakes looked at and of course with limited services available during this time, I reached out to my sales guy, Damien, and he got me the right number to service. Nick was great in scheduling me for what was convenient for me. Scott is always amazing in service. So accommodating and always keeping me updated in the plan. He goes way above and beyond for his customers!! Thanks guys!!
Very helpful.. Drew and Chris. Beyond excellent service and with a smile in these tough times.
Everyone we dealt with was knowledgeable and professional
The service manager did an excellent job explaining what needed to be repaired immediately and what could wait for a later date.
The team went above and beyond to ensure I got the car I needed as well as worked with myself and banks to get a payment I can afford.
My service representative was awesome! In a time where everything is out of control and crazy, he was down to earth, and very calm in a time of panic. He politely explained to me some servicing that I need to have done on my vehicle both for in the future and right now.
Always very good and helpful
They were very helpful and accommodating.
They were very helpful with me being high risk for Covid-19. They had ample wipes and wiped down my car and went out of their way to be. Helpful.
The Service manager was very thoughtful and very thorough even remembered something that I had forgotten courteous made sure I had everything I needed while I waited. I always have a great experience when I go there.
The staff was very nice. My car was cleaned and serviced. Very happy!
Service department very friendly and accommodating on short notice.
Service department very friendly and accommodating on short notice.
The garage and waiting room were very clean and there was someone walking around wiping things down. Very impressed
With the on-going Pandemic, I'd just like to say that Van Syckle went above and beyond to keep their customers safe.
Ease of getting in and getting work done. politeness of staff
Amazing service from the time I walked thru the door from the sales people to the service department.
They were really nice and helped us out a lot. And they helped with the kids that we had with us.
Service was polite, and the wait was comfortable.
Service was polite, and the wait was comfortable.
Always friendly & greet with a smile. Comfortable waiting area. Coffee, cold drinks, snacks available. Work is always done in a timely manner & our Kia is washed!
Super friendly, efficient, and personable.
They were using Clorox wipes on everything 5 stars
My experience with the Van Syckle service department has always been positive. There's no initial waiting upon arrival and the vehicle is delivered ahead of the time promised. The waiting room is pleasant and loaded with amenities. the aim of the Service Dept. seems to be to please and satisfy the customer.
Straight answers on vehicle and price. No pressure. Closest Kia dealer to my home. Service available.
Attentive, fair & I had the feeling the management team was "bending over backwards" to meet my idiosyncratic pain in the ass needs, particularly Andy Davis & Lance Allard! I could easily be described as a grouchy old fart!
We arrived 45 minutes early because of our appt prior to this one ended early but your service people were not upset and were so kind letting us know they would get us in ASAP. And they did and we got done earlier than expected. It was fantastic!
Fast, easy and stress free. Best experience I have ever had buying a car!
Fast and friendly service. Very thorough and explains everything that was done. Comfortable waiting area.
Always very courteous and explain everything they will be doing
The three gentlemen we dealt with did everything that they could to get us in the suv that we wanted.
Got my issues taken care of quickly.
I went in for an oil change it was fast and affordable
We live far from the dealership and were in Bangor only because we were flying from there for a week vacation. The service folks were willing without hesitation to get us to the airport for our departure and then park the car at the airport for our return. Nice extra touch.
It was a great experience greeted with a smile and car done on time
The work was done on time and for the quoted price.
Jeff Ridley was a huge pleasure to work with and made leasing my first car an easy and less stressful experience. He went way above my expectations and I'm very happy to now be driving a Kia Forte, highly recommend!
Professional staff very friendly also. Work is completed in the quoted time.
They were ready to take my car at the time of the appointment. They kept me up to date on what was going on. They asked me if I wanted the work done and quoted an approximate time and price, both of which were accurate. They washed my car and did a state inspection at no charge.
The waiting room was nice and it had free snacks and soda. My daughter loved that! The young girl was very sweet at the service counter.
we had a 3:30 appointment, we got there a little early and they took us right in and started the work. They told us it would be about an hour and it was actually less than that. Overall it was a very satisfactory experience.
Friendly staff, cozy and convenient waiting area
My service was pretty quick and they made sure to update me with changes or issues.
The Service team at Van Syckle really are a 'well-oiled' machine. It all runs smoothly and they keep you advised of progress. The waiting area is very well equipped and the food and beverages available at no charge are an unexpected, but very welcome bonus. I'm always impressed.
The customer service was excellent. Everyone was so nice and helpful!
Fast service Clean waiting area Friendly staff
Everyone is always very professional and nice.
The service people treated me good and waiting room was comfortable
This was my first purchase with Van Syckle Kia and by far the best car buying experience I have ever had in 30 years of buying vehicles. The hand off from Sales to Finance with all the paperwork organized and prepared so all I had to do is sign. There were no surprises what we discussed was exactly what my wife and I received. I would highly recommend Van Syckle Kia for anyone looking to purchase a car.
They were great to work with. They answered all my questions and worked with me to make sure I got everything I wanted.
This was my 2nd time purchasing from Van Syckle, my salesmen was Ryan Walker and he went above and beyond with both purchase. I will never go anywhere else to purchase a vehicle, he answered all my questions and concerns. As for KIA I love my Sorento this is my 2nd one and I love the way it handles, no mater what weather condition I know the Sorento can handle it.
Customer service was great. Waiting room was very inviting.
This was my 1st car purchase in quite a long time and it was a great experience! Ryan was very friendly, knowledgeable, easy to talk to, wasn't pushy, made me feel super comfortable, suggested different options for consideration, and made sure the car I purchased was what I was looking for (1st Kia I've ever had) and that it was Shelby-approved (my daughter). He worked tirelessly to get the payment I was looking for and he did! Cammie made sure the paperwork process was quick and as painless as possible and my daughter loved her! They have a great team and I would recommend anyone looking to go see them. Tell them Jeanne sent you!! Thanks Ryan and Cammie..YOU GUYS ROCK!!!! I absolutely love my new Kia!!!
The service has been very good,everyone is very personable.The service waiting area is very comfortable.
All the individuals working in the service department are extremely courteous and competent.
We have bought 2 cars from Van Syckle so far and plan to buy from them again for future purchases! Between the awesome crew (Hi Blaine, Josh, Andy and the rest of you!) and the amazing service, you really can't go wrong with this dealership. The level of service provided is beyond any other dealer I've ever done business with, they really treat you like a customer and not just a sale or number. They literally FOUND us 2 vehicles that matched exactly what we wanted. Best company around by far. My parents and my friends even bought cars from them on my recommendation. I highly recommend if you want the best salesmen and to feel like family, swing on down!
They were very willing to listen and work with me to get a vehicle that I wanted and needed. They also were wonderful in explaining the details of my purchase and features on my new KIA.
I definitely recommend Van Syckle Kia. Salesman Mike Wright was very helpful and friendly. He was also very patient with me as I was trying to decide what to do. Chris was also friendly, helpful and patient with me. I felt no pressure. They did their best to tell me my options, and without pressure. I would buy another Kia from them the next time I need a new car. I am very happy with my experience at Van Syckle Kia.
John Costello was great to work with.
Damien was super helpful with my first experience buying a car! He answered all my questions, was extremely friendly and attentive, and made the experience very easy.
They worked fast and the waiting area is very comfortable. They have a great selection of complimentary beverages and snacks while you wait.
The care and concern of making sure that my car is always safe and properly maintained. How courteous and caring everyone is. Its like family!!
The shuttle , the snacks and the friendly environment.
Great customer service, informative and helpful.
Listened to what I was asking for and accommodated as much as possible.
The salesman Damien was GREAT! He did not pressure us, his only concern was that we found the vehicle that was right for my wife and I. Everyone we dealt with was top shelf. It was a pleasure buying a vehicle. Thank-You
Thank you so much in helping us get our new Kia Koop! You folks came through after 3 other dealership did not! Your sales staff Ryan Walker,and your entire sales team was awesome! Thank you again!
Great experience didn't waste my time and came away with the car we wanted!
Very pleased with my experience. Finance people were great and very friendly!! Ryan from sales was great to work with. I will definitely purchase a vehicle from this dealership the next time I am in the market.
Personal attention from friendly people. Got the job done without wasting our time.
Friendly, very nice to talk to. They listened! That's very important to me. They go out of their way to make me satisfied. I bought a second vehicle while the service was being done on my wife's car. I have never experienced service this great from any dealership in 30 years of ownership
They always go above and beyond
Nice folks, pleasure to work with, very responsive and helpful. Highly recommend
Everyone is always so friendly and helpful
The service van pickup was very helpful.
Jeff was very good to work with. He took our needs and budget into consideration when advising us on a vehicle to best meet those needs. He asked for input from Mike K who also helped us with the process. The sale was low stress, and we came away feeling confident we had made a good choice. This was our second purchase from Van Syckle; we had no desire to shop anywhere else. I always recommend Van Syckle Kia and will continue to do so. Thank you Jeff and Mike!!
Everyone is kind, friendly and helpful. Waiting area comfortable, neat and well supplied with cold drinks coffee etc.
Damian and Jeremy were provided excellent service. They are the best.
Professional service, no hassles. Great support and care
You did my oil change and front break pads and rotors in record time.
You did what you said you would do. With courtesy and timely.
Quick service clean environment
The guys were great...very efficient, friendly, competent... I completely trusted them and liked the polite treatment...friendly, but respectful.
The salesman Damian was very professional. He wanted to make sure I was getting the features I wanted in a car. The financial person , Jeremy, was professional as well. We first dealt with Jeremy when my husband & I were introduced to the Kia. My husband has since passed away and I am sold on the service I am receiving at Kia. Jeremy has always been there for us to answer any questions we may have. Now that he is in the financing aspect of the job, I appreciate him and Damian very much. Both are truly an excellent representation of the Van Sykle family.
I was very happy with my service. I like the idea of the checklist of the vehicle.